Privacy Policy

1. Information We Collect

We collect only what you give us or what is generated automatically when you use this website:

• Name
• Phone number
• Email address
• Information you type into a contact form, including what instrument you play or what you would like help with
• Information you share with us over the phone
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data. Please do not send financial account details, government identification numbers, health information, or similar sensitive information through this website.

2. How Information Is Collected

• Directly from you, when you submit a contact form on this website
• Directly from you, when you call or email the shop
• Automatically, through analytics tracking on this website

3. How We Use Information

• To respond to questions about lessons, repairs, and instruments
• To schedule lessons and to discuss repair work
• To provide customer support after a lesson, repair, or purchase
• To understand how this website is used and to improve it

4. Data Sharing

We do not sell personal information. We do not sell sensitive personal data under any circumstances, and we do not share personal information with third parties for their own marketing.

We share information only with the service providers needed to operate this website and to receive your messages. Those providers include Google Analytics for website measurement, our form delivery provider, which passes contact form submissions to our email inbox, and our website hosting provider. These providers are required to safeguard the information they handle on our behalf and to use it only to provide their service to us.

5. Cookies and Analytics

This website uses Google Analytics to understand how visitors find and use the site, such as which pages are viewed and how long visitors stay. Google Analytics sets cookies in your browser to do this.

Cookies on this site are used for essential functions and for analytics only. We do not run advertising cookies and we do not use cross site remarketing. Most browsers let you refuse or delete cookies through their settings.

6. Data Security

We use reasonable safeguards to protect the information we hold. No website, server, or method of transmission is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep information only as long as needed for the purpose it was collected for, such as answering your question, scheduling lessons, or completing a repair, and afterwards only as long as required to comply with the law.

8. Your Privacy Rights

You may ask us to:

• Tell you what information we hold about you
• Correct information that is wrong or out of date
• Delete information, where deletion is legally permitted

Minnesota has a consumer privacy law, the Minnesota Consumer Data Privacy Act, found at Minnesota Statutes sections 325M.10 to 325M.21, which took effect on July 31, 2025. That Act applies only to businesses that control or process the personal data of at least 100,000 consumers, or that derive more than 25 percent of their gross revenue from selling personal data while handling data on at least 25,000 consumers. The Guitar Shop is far below both thresholds and is also excluded as a small business, so the Act does not apply to us and we do not claim otherwise. One requirement of that Act does still reach small businesses in Minnesota: we must not sell a consumer’s sensitive data without prior consent. We do not sell any personal data at all.

To make a request, contact us using the details in section 12. We will respond within a reasonable time.

9. Third Party Links

This website may link to other websites, such as our profiles on review and social media platforms. We do not control those sites and are not responsible for their content or their privacy practices. Their policies apply once you leave this website.

10. Children’s Privacy

This website is not directed to children, and we do not knowingly collect personal information from children through it. If you believe a child has submitted information through this website, contact us and we will delete it.

We do teach music lessons to students who are minors. When a student is under 18, we ask that a parent or legal guardian make the enquiry, book the lesson, and provide the contact details. Any information we hold about a student who is a minor is provided by, and handled through, that parent or guardian.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continuing to use this website after a change means you accept the updated policy.

12. Contact Information

The Guitar Shop
Email: [email protected]
Phone: (651) 344-8177